Whiskay is a company registered in the Netherlands with the following details:
3027 BM Rotterdam, the Netherlands
KVK number: 73544914
VAT registration number: NL859569263B01
www.whiskay.com (hereafter ‘our website’)
Whiskay reserves the right to modify these Terms and Conditions from time to time without prior notice and at our discretion. As such, it is your responsibility to review these stated Terms & Conditions at regular intervals.
Whiskay reserves the right to amend, modify, discontinue or suspend all or part of this site and may restrict your access to all or part of the site at any time without notice or liability.
All rights in all site contents, including but not limited to images, photographs, design, format and software (including code, interface and website structure) and all the website components (such as trademarks, domain names and logo) remain exclusive property of Whiskay. Without prior written consent from Whiskay, the contents of the website (or parts of it) may not be used in any circumstances for commercial purposes.
Although the website is being updated regularly, Whiskay is not liable for content on our website that is out of date and makes no representations, promises or guarantees that the content on our website is accurate, complete or up-to-date at all times.
Whiskay cannot be held accountable for any damages (including but not limited to computer viruses or other harmful material that may infect your computer equipment), loss or costs suffered by you as a result of use of the website, whether or not we explicitly informed you of the possibility of such loss or damage. You are responsible for configuring your information technology in order to access our website. You should always keep your own virus protection software up-to-date.
Our website may contain links to third party websites. Whiskay is not responsible for any content of any third-party websites and not for any damages, loss or costs of any kind incurred as the result of accessing and using these third party websites.
All prices and specifications shown on our website are subject to change without prior notice and products are subject to availability. We strive to ensure the accuracy of the information on our website. Should a product be out of stock, we will inform you of this immediately.
Promotions or offers on the website are subject to its own express terms, so please check the order total before placing your order. The product prices displayed on our website do not include delivery charges or any additional customs charges, levies or surcharges which are imposed by the country or state of delivery unless specifically stated at the checkout.
We take pride in packing your order to ensure that it arrives in perfect condition, however the seals / corks / closures remain vulnerable areas. Please take care when opening / unpacking your parcel.
Whiskay will pay the Value Added Tax (VAT) of 21% for all clients if applicable. Note that clients outside the European Union may pay additional custom duties. Clients are fully responsible for all possible costs and custom duties of the local country. If parcel is returned due to unpaid custom duties of the local country or wrong address, client is liable for all corresponding expenses and costs.
Please ensure that your order is settled in full in Euros only when opting for bank transfer and that the amount you transfer to us (after currency conversion and after deduction of any bank or other payments service charges) is equal to the order total displayed in Euros at the checkout.
Whiskay can only provide estimations for delivery dates and shall not be liable or responsible for any delay in the delivery of the products by the courier company.
Orders can be canceled when the goods have not been shipped or within 14 days from the day the goods are received. In case of a damaged of defective product being received, please notify the Whiskay team within 24 hours of receipt (email@example.com). Only cancellations and returns that have been confirmed by Whiskay will be eligible for a refund.
In the event of cancellation or return, the cost of returning the goods (for instance shipping costs, import duties and taxes) will be the responsibility of the customer. The goods must be returned to Whiskay in their original undamaged / sealed condition in their original packaging complete with all accessories. The returned goods will be inspected upon arrival. Refunds will be paid within 14 days of receiving the returned goods.
Estimated Delivery TimeNB Direct Delivery only and Signature of Adult required!: